Work Experience
Web Developer (Contractor)
Teladoc Health (5/21 – Present)
As a member of the Web Development Team, developed landing pages and HTML/Outlook emails. Collaborated with the team on design, layout and imagery.
- Built landing pages with AEM templates using design plans, copy and image (s) approved by the client (s)
- Capitalized on MJML ease-of-use to develop HTML emails in half the time
- Authored custom emails to send out to specialized marketing email lists
Software Engineer (Contractor)
QD Solutions (3/21 – 4/21)
Worked on a development team writing and maintaining code for computer applications. Took specifications from the client and delivered working and maintainable code. Attended and contributed to development team meetings, troubleshooting, and collaborating with other developers to create applications.
- Used React/React hooks to build a pre-screener for medical professionals to screen patients for clinical trials
- Took design plans and developed a clinical trial patient information website with React/React hooks, HTML5, CSS
Remote Skills Test Reviewer/Editor (Contractor)
IKM TeckChek (6/18 – 9/20)
Subject matter expert. Responsible for creating and writing original assessment questions for any new assessment section. Reviews and edits questions as needed with attention to detail. Revises any returned questions according to feedback.
- Reviewed HTML5/CSS3 assessment for accuracy; updated questions using the latest HTML5/CSS3 information; assessment ready for use in contract specifications
- Reviewed Object-Oriented Programming (OOP) assessment for accuracy; updated questions using the latest OOP information; assessment ready in contract specifications
Online Adjunct Instructor
Cowley County Community College (8/13 – 12/20)
Teaching medical terminology as a foundation class for students entering the medical profession. Responsible for selecting and compiling tests, assignments, and online discussion exercises that permit measurement of performance relative to standardized learning objectives. Develops clear learning objectives for each section and/or chapter of the course adhering to the Quality Matters Rubric and Standards. Implemented innovative communication by incorporating Remind messaging service to keep students up to date.
- Taught 25 students per semester ensuring future medical professional’s understanding of medical terminology concepts
- Moderated weekly discussions providing guidance/feedback and driving average student course grades of 87%
Remote Software Engineer (Contractor)
Boomer Digital (7/18 – 9/18)
As a junior software developer, worked on a development team writing and maintaining code for computer applications. Learned the codebase, worked on small bug fixes, and participated in paired programming with mid-level and senior developers. Attended and contributed to development team meetings, troubleshooting, and collaborating with other developers to create applications.
- Leveraged IBM Watson Assistant combined with Discovery Services along with the accompanying APIs to build a shopping chatbot
- Deployed shopping chatbot for use with Slack allowing users to shop from an online catalog of items loaded into the IBM Discovery Service from a Ruby on Rails API
Education and Training Manager
McConnell Air Force Base (AFB) Clinic, KS (9/13 – 2/15)
Implemented training programs and courses, provided management and leadership instruction, procured and prepared areas to use during training. Basic Life Support (BLS) Training Site Administrator for McConnell AFB. Maintained current American Heart Association (AHA) training materials for courses and ensured that course participants had the most current course materials for use before, during and after the course. Conducted instructor courses and updated instructors with the latest information. Offered courses to all eligible personnel. Recruited an adequate number of instructors to meet the needs of customers. Provided an adequate number of courses each year to allow the opportunity for instructors to maintain/renew their instructor status. Trained instructors in the proper use and care of equipment. Controlled and issued AHA course completion wallet cards.
- Verified new/renewing Instructor’s skills by site visits; attained 100% base instructor certifications
- Revamped BLS/BLS Instructor card program; cleared 5 month backlog; increased accountability/availability by 20%
- Coordinated the BLS Program for 250+ clinic employees ensuring compliance with regulations
- Taught BLS courses, BLS Instructor courses, and Emergency Medical Technician courses
Family Health Clinic Team D Manager
McConnell AFB Clinic, KS (10/12 – 9/13)
Mentored and guided 5 Airmen medical assistants while providing administrative and paraprofessional medical support to 2 Team D medical providers and other Family Health Clinic medical providers. Delivered highest quality, evidence-based, patient-centered care to Team D enrolled patients through team-oriented processes, good access, high continuity, communications, prevention, education, and coordinated management of disease. Ensured operational readiness and operational health of military members.
- Performed patient care while managing team ops; key to 5K annual appointments and 98% patient satisfaction
- Developed training plans/certified performance of 295 tasks for 2 new employees; expanded trained staff by 40% and maximized patient access to care
- Identified performance improvement opportunity; developed medical assistant peer review; reduced documentation errors from 40% to 20%
Preventive Health Assessment (PHA) Clinic Manager
McConnell AFB Clinic, KS (2/12 – 10/12)
Cultivated teamwork while implementing changes in Air Force policy for McConnell’s PHA Clinic and continuing to provide access to mandatory annual medical appointments/medical readiness updates. Reported compliance statistics to commanders. Improved compliance by arranging base orientation briefings and schedules for new military members.
- Coordinated/directed employees in scheduling/conducting appointments resulting in an 87% "medically ready to deploy rate" for the base; 5% > than Air Force standard
- Provided training/evaluation/certification for 3 employees on new qualification tasks; enhanced access to appropriate age and medical condition screening for the base
- Processed 160 new personnel; reconciled 800 discrepancies/updated database; PHAs improved to 99% current, #1 currency rate of 12 Air Mobility Command bases
Medical Services Department Manager
McConnell AFB Clinic, KS (3/09 – 2/12)
Oversaw, assessed, planned and evaluated daily administrative and patient care activities. Provided guidance and supervision of assigned staff. Mentored enlisted and junior officers.
- Directed 52 personnel for 34K appointments/12K enrollees and responsible for $462K clinic budget; customer service satisfaction rated consistently above 90% for four clinics
- Coordinated operations worth $1.7M; boosted relative value units by 18%
- Deployed 6 months in support of Operation Iraqi Freedom/Operation New Dawn; arranged 104 medical evacuation missions; expedited 212 patient transfers to higher level of care